Honnmono App 賬號註銷申請

本頁面適用於 Honnmono App（開發者：Honnmono international Limited）。

如何申請註銷賬號

1. 使用您註冊時的電郵發送郵件至 enquiry@honnmono-store.com（或在郵件中提供註冊手機號），主題註明「註銷賬號」。
2. 我們核實身份後將於 30 天內完成註銷，並以電郵回覆確認。

註銷後數據處理

• 將被刪除：賬號資料（手機號、電郵、暱稱）、車輛綁定信息、充電卡（RFID）關聯、設備綁定記錄。
• 依法保留：充電及消費訂單的交易記錄，按適用法律法規要求的期限保留（僅用於財務與合規目的），期滿後刪除或匿名化。

Honnmono App — Account Deletion

This page applies to the Honnmono app (developer: Honnmono international Limited).

How to request account deletion

1. Email enquiry@honnmono-store.com from your registered email address (or include your registered phone number in the email), with the subject "Delete account".
2. After identity verification, we will complete the deletion within 30 days and confirm by email.

What is deleted or kept

• Deleted: account profile (phone number, email, nickname), vehicle bindings, RFID card associations, device binding records.
• Kept as required by law: charging and purchase transaction records are retained for the period required by applicable laws (for financial and compliance purposes only), then deleted or anonymised.